Technical expert reveals the steps to solve the closing of the “Bank” application

Follow-up- Al-Zawiya Net- Some users of your bank’s bank application faces the Khartoum Bank, a problem that is temporarily closing the account when entering the password wrong three times in a row.

To solve this problem, a “Thai Asmar” technical expert provides a set of effective solutions.

Methods of recovering the account according to your condition:

1️⃣ If you have done email and safety questions:

– Click “I can’t log in.”

Answer the pre -specified safety questions.

– You will receive a verification code on your email.

Enter the code, and a new password will be sent to your mail.

2 If your phone number is linked to the account with safety questions:

– Choose “I can’t log in.”

Answer the safety questions.

– You will receive a code via SMS on your phone.

Enter the code to receive a new password.

3️⃣ If the safety questions are not activated, but your phone number is registered:

– Contact the bank’s customer service immediately.

– They will send a temporary password to your registered number.

4️⃣ If your e -mail is activated, but the phone number is not active or uncomfortable:

– Contact customer service.

– A new password will be sent to your email.

5️⃣ If you do not have an email or a registered phone number:

He went to the nearest branch of the Khartoum Bank.

– Request update your data by adding an email or a new phone number.

Bring you a valid identity card (national card or passport).

Important tips to avoid the problem in the future:

Make sure to save the password in a safe place.

– Refine options (email, phone number, safety questions)

Avoid entering the password randomly to avoid temporary closure.

With these steps, you can easily restore your account and continue to use the “Bank” application safely and smoothly